he Hik-Connect Hikvision-made app enables the users to view their cameras remotely on the phone. However, using this app one device can be added to one account only.
Meaning you can’t have the same recorder on two different phones. But what would you do if you want to share your cameras? Let’s say you want your wife or husband to view the Hikvision surveillance cameras as well.
This is where the Share function of Hik-Connect comes into use. In other words, with the share function, other accounts could watch the stream shared by others without adding it.
Users can use the Hik-Connect Share function via the Hik-Connect phone app or the www.hik-connect.com web portal. These software enable you to share the device with others or manage the device shared by others.
You can set different privileges for different users, for example, you can allow the accounts which receive your share to live view, watch the playback, receive alarm push, start two-way audio or use the PTZ function.
How to share Hikvision devices with others
Method 1. Share device via Hik-Connect app
Step 1. Open up the Hik-Connect app on your smartphone and log in to your account. (Make sure the app is updated to the latest version).
Step 2. Go to More > Manage Sharing Settings to enter the Share Device Interface.
Step 3. Set up the account you want to share with. You can tap the Email Address field or the Mobile Phone Number field to set up the account that you want to share.
The mobile phone number should contain the country code. For example: 1 (for US), 1646xxxXXXX. Once you select a country, the region number will be filled out automatically.
If you did register the account before, you can find the account in the History interface. Tap History in the Share Device interface to enter the History interface.
All the deleted account information that you have shared will be listed there. Select an account. The account information will be filled in the Share Device interface automatically.
Step 4. Tap the plus sign to enter the Select Device interface. Select the device you want to share.
Step 5. Tap OK to go back to the Share Device interface. The device you selected will be listed here. Tap the device to set up the privileges you want the account to have.
Step 6. Click OK and Save to finish the procedure.
Method 2. Share device via www.hik-connect.com web portal
Step 1. Type www.hik-connect.com into your web browser.
Step 2. Login with your account username and password. If you don’t have one, then create a new account.
Step 3. Go to My Shared Device.
Step 4. Click Share Device to enter Sharing Details.
How to receive Hik-Connect shared device
When you share your device, the other party will receive the sharing messages, basically telling them that a new device is shared with them. You can go to check the sharing immediately or you can check it later.
Receiving Hik-Connect shared device via phone app.
Step 1. Tap Go, and you will enter the Others’ Device interface. The sharing messages will be listed in the interface.
Step 2. Tap Accept. The device will be listed in the Home interface. Or tap Reject to reject the sharing.
Receiving Hik-Connect shared device via the web.
Step 1. When someone shares their device with you, you will receive a confirmed information. You can choose to Accept it or Reject it.
Step 2. Tap Accept. The device will be listed in the Others’ Shared Devices interface. Or tap Reject to reject the sharing.
How to manage my Hik-Connect shared device
Method 1. How to manage my shared device via app
1. Editing My Shared Device
Select a “share with account” in the list to enter the Sharing Details interface. You can view the sharing details, including the share with an account, remark, and shared device(s).
2. Selecting Shared Device steps.
Tab the gear icon to enter the Select Device interface. Click the tick on the right of the device name to select the device in the device list. When ticked, the selected device will turn green.
(You can tap the green tick again to cancel the selection). Tap OK to save the settings. The selected devices will be listed in the Sharing Details interface.
3. Setting Device Permission for Sharing steps
In the Sharing Details interface, tap the device name to enter the Device Permission interface. Select the function name (the permissions) that you want to share.
Tap OK to save the settings. After this the share with account can access the selected permissions.
Method 2. How to manage my shared device via web portal
Step 1. Click My Shared Device to check all the accounts that you’ve shared with your device.
Step 2. Click the account to enter the Sharing Details interface, where you can manage the device shared to this account as well as the privileges you want this account to have.
Basically, that’s all, you’re now good to go.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article